Business Analyst's Course, The
Master the skills required for effective business analysis including planning, gathering, communicating and documenting end user requirements. Ideal for business analysts, systems leaders, or anyone working with analysts.
A practical course to help you better perform as a Business Analyst (BA) or work more effectively with analysts. Business analysts are the link between the customer and the project. They have the task of identifying the customer needs and translating these into business requirements. These business requirements are in turn used to develop new customer-focused products, services and systems.
This program teaches you the essentials of business analysis, including key roles and responsibilities as well as understanding all of the steps in the business requirements process – from customer identification to customer satisfaction.
The Best Part:
Superior teamwork and project communication techniques are also taught, ensuring a well-rounded learning experience.
Who Should Attend
This course is recommended to analysts and anyone who interfaces with the business analyst function and requires better understanding of a professional analyst's duties. This practical course will benefit:
- Business analysts
- Systems analysts
- Business team leaders
- Policy or functional analysts
- Project managers
- IT specialists
- Customers, users and clients working with analysts
What You Will Learn
- Learn the key roles and project reporting responsibilities of high-performing BA's
- Professionally gather and document user requirements
- Master process management and project management techniques for business analysts
- Introduce communication strategies to ensure constant customer contact and project feedback
- Use critical thinking to ensure all issues and problems are effectively managed
- Apply the business requirements process to ensure clarity in understanding and translating customer requirements
- Analyze key business processes to ensure that customer concerns are met through continuous process improvements
- The role of a business analyst on a project team
- How to elicit user requirements and translate them to system specifications
- Develop a project plan which ensures that the customer is considered and involved throughout the project
Program Content
The Role of the Business Analyst
- The key roles and responsibilities of a business analyst
- Interfacing with the project manager and project team
- Working with stakeholders
- Business analyst competencies
The Business Requirements Process
- Identifying and determining customer requirements
- Analyzing customer requirements
- Documenting customer requirements
- Developing the business requirements document
Business Process and Data Modelling
- The principles, processes and methodology of business process and data modelling
- How to review the scope of the business processes and measure their impact on the project
- How to identify and maintain the customer requirements through process and data modelling
- How to use and apply various analytical tools including: analysis; process flowcharting; data flow diagram; swimlane diagrams; decision trees and decision tables; use-case diagrams; criteria evaluation
- How to define business requirements through building data models
- How to cross-reference data models and process models to ensure the completeness of the analysis process
- How to decompose the different process models
Project Management Providers
- Determining the different methods of project management and the project life cycle
- Managing an entire project from beginning to end
- Developing the project scope statement
- Developing the work breakdown structures
- Identifying project task dependencies
- Identifying project milestones
- Implementing the entire project
Critical Thinking Skills
- Understanding the problem or opportunity
- Determining root causes of the problems or opportunities
- Identifying approaches for possible solutions or options
- Determining the best solution or option
- Measuring the impact of going with the final decision or not
Maintaining On-Going Customer Feedback and Involvement
- Ensuring customer involvement throughout the project
- Organizing testing with the customer
- Managing on-going issues
- Gaining final customer approval
Added Program Feature
- Link theory to practice with a hands-on, action-based learning curriculum
- Enjoy immediate ROI through application of your learning right away
- Network among graduating colleagues to develop lasting business friendships
Instructors
 W.G.M. (Bud) Lush
Bud Lush, MSc, PhD, FRCPM, CLP, is co-founder, chair & chief technical officer of Atocrates Project Sciences. He is a perennial award-winning international consultant/instructor. He has more than 35 years direct working and teaching experience in integrated systems program management, corporate-enterprise wide project management, new product development initiatives, battle management (BM / C4ISR) systems. Bud has designed project management processes and control systems in many sectors including automotive, petroleum, aerospace and defense involving technologies such as robotics and automated guided vehicles (AGV’s). Bud is the creator of Canada’s first Masters Certificate in Systems Engineering in compliance with the INCOSE® standard and a founding faculty member, primary technical content producer including the master certificate simulation case studies of the Centres of Excellence in Project Management and Business Analysis at the Schulich Executive Education Centre, York University.
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